BioAvailable

Privacy Policy

Last updated: September 28, 2026

This Privacy Policy explains how BioAvailable ("BioAvailable," "we," "us," or "our") collects, uses, discloses, and retains information when you visit our website, create an account, sign up for communications, use our research tools, or otherwise interact with our products and services (collectively, the "Services"). It also describes choices that may be available to you. This Policy is incorporated into our Terms of Service.

1. Information We Collect

  • Information you provide — such as your name, email address, account and authentication details, newsletter preferences, profile information, communications, feedback, research requests, prompts, uploads, and other content you submit.
  • Information collected automatically — such as IP address, browser and device information, pages viewed, links clicked, referring pages, approximate location derived from IP address, timestamps, logs, cookie identifiers, and use of features.
  • Sign-up attribution — when you join our newsletter, we record how you found us: the referring website or app domain, campaign parameters in the link you followed (such as UTM tags identifying a video or post), the page you first landed on, the form you used, and a broad device category (mobile, tablet, or desktop). We keep this in first-party cookies for up to 90 days before you sign up and store it with your subscription, including in our email-marketing provider. We do not use it to fingerprint your device.
  • Information from other sources — such as analytics, authentication, hosting, advertising, social-media, data, and business partners, including information used to measure campaigns or understand likely interests.
  • Information about other people — if you provide another person's email address or other personal information, you represent that you are authorized to provide it for the relevant purpose and have given all notices and obtained all permissions required by law.

2. How We Use Information

We may use information to:

  • Provide, personalize, maintain, analyze, test, and improve the Services;
  • Authenticate users and detect, investigate, and prevent abuse, fraud, and security incidents;
  • Respond to requests and send service, account, security, and policy communications;
  • Advertise and market our products and services and, where permitted by law, products and services offered by selected business partners, including by email, audience matching, retargeting, co-marketing, and campaign measurement;
  • Develop aggregated, de-identified, or anonymized information that we may use and disclose for any lawful purpose;
  • Enforce our agreements, protect rights and safety, and comply with legal, regulatory, tax, and audit obligations; and
  • Carry out any other purpose disclosed when information is collected or with your direction or consent.

3. How We Disclose Information

We may disclose information to hosting, authentication, analytics, communications, security, customer-support, professional-advisor, and other vendors that support our business; to affiliates; at your direction; to comply with law or legal process; to investigate misconduct or protect rights, property, or safety; and in connection with an actual or proposed financing, merger, acquisition, reorganization, bankruptcy, sale, or transfer of all or part of our business.

We may also disclose identifiers and contact information, including email addresses, to affiliates, selected business partners, advertising and marketing platforms, audience-matching providers, and co-marketing partners so that we or they can advertise, market, measure, or offer products and services, but only where and in the manner permitted by applicable law. Depending on where you live, a disclosure or use for cross-context behavioral advertising may be considered a "sale," "sharing," or "targeted advertising" even if no money changes hands. Where law requires consent for a particular disclosure or marketing activity, this Policy is notice and not a substitute for that consent; we will seek consent before conducting that activity.

4. Marketing and Privacy Choices

You may unsubscribe from marketing emails through the link in the message. We may still send non-marketing messages about your account, transactions, security, or our relationship with you. Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information; limit or object to certain processing; and opt out of a sale, sharing, or targeted advertising. These rights are subject to applicable exceptions. Submit a request to privacy@bioavailable.io. We may verify your identity and deny or limit a request where permitted by law. We process legally recognized opt-out preference signals where required.

5. Retention

We retain information for as long as we determine it is reasonably useful for the purposes described in this Policy, including to provide the Services, maintain business and security records, comply with law, resolve disputes, and enforce agreements. Information may remain in backups, archives, and logs after deletion from active systems. We have no obligation to retain information for your benefit.

6. Security

We use safeguards we consider reasonable under the circumstances. No system, transmission, or storage method is completely secure, and we cannot guarantee that information will never be accessed, lost, altered, or disclosed. You are responsible for protecting your credentials and for the information you choose to submit. Liability relating to information handling is subject to the disclaimers and limitations in our Terms of Service to the fullest extent permitted by law.

7. Children

The Services are intended for adults and are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can evaluate and address the request.

8. International Processing

We and our providers may process information in the United States and other countries whose laws may differ from those where you live. By using the Services, you understand that information may be transferred to and processed in those locations, subject to any safeguards required by law.

9. Third Parties

Third-party sites, services, integrations, and content are governed by their own terms and privacy practices. We do not control and are not responsible for their conduct, security, content, or privacy practices.

10. Changes

We may update this Policy at any time. The updated version will be posted here with a revised date. Where required by law, we will provide additional notice or obtain consent. Your continued use after the effective date means the updated Policy applies to subsequent activity.

11. Contact

Questions or requests may be sent to privacy@bioavailable.io. See also our Terms of Service.